How Outsourcing your Fulfillment Services Helps You Reach More Customers

GW Warehouse (2)When you first started your business it was exhilarating to receive a customer order.  With great care, you may have wrapped your product in tissue paper, placed a hand-written note in the box, and personally made sure the mail carrier handled your shipment.

As more and more orders arrived, it became absolutely intoxicating, until one day you realized that the orders were sent without a note and you were spending too much critical time organizing your tiny stockroom. Focusing on business growth is a must, yet you are underwater fulfilling orders. You can hire more staff and lease a larger space. Or you can outsource your fulfillment and save time and money while reaching new customers at the same time. Sound too good to be true? It doesn’t have to be with the right fulfillment vendor.

Access to New Sales Channels

By leveraging their knowledge and expertise, fulfillment houses like Ohio Valley Goodwill Industries are able to help you reach more customers. A quality fulfillment service will have the tools, expertise, and local connections that can help you ship your orders faster and grow your business. They can also help you get connected with other local businesses they work with. Fulfillment houses are an untapped resource in client-building. Don’t be the last one in your market to learn this secret.

More Time, More Money

Outsourcing your fulfillment frees up time to focus on your business’s core competencies.  Your overhead is reduced and you experience significant savings by having one source efficiently handle warehousing, inventory management, packaging, and shipping. All of this sets you up with the time and capital to grow your business. A fulfillment service can recommend the best-suited packaging and locate cheaper shipping rates. Let Ohio Valley Goodwill Industries become your “silent partner” by giving you more time and more money to do what you do best: run your business.

Greater Accuracy

It’s easy to cause inventory or shipping errors. What is not easy is dealing with the aftermath. When vetting a potential fulfillment service, ask for their accuracy rates. A good fulfillment service should be happy to share these rates. Accuracy means great customer service, which leads to new word-of-mouth customers. Outsourcing fulfillment enables your business to take advantage of their new technologies, streamlined processes, and logistical expertise. Let them do the work while you reap the rewards!

Quality Customer Service

Quality customer interaction is important to ensure your valued customers are satisfied. Often, fulfillment services accomplish same-day fulfillment, ensuring your customer receives your product fast.  This can only enhance your relationship with your customers and attract new ones.

Are you ready to explore your options for a fulfillment house? Contact Ohio Valley Goodwill Industries for a free tour of our fulfillment facilities.