Founded in 1976, Meridian Bioscience, Inc. manufactures and distributes inexpensive and easy to use diagnostic kits and other biopharmaceutical technologies. These products provide patients with early diagnosis that can lead to the right treatment for common medical conditions.
Ginger Powell is the Supply Chain Planner for Meridian Bioscience, and is in charge of the planning and purchasing of materials used in production of the company’s diagnostic kits. Among many other responsibilities, this requires her to seek out and vet new vendors and suppliers for the company. Many of the diagnostic kits require light assembly or kitting work before they are sent off to customers, and much of this work is outsourced. When the company that Powell had chosen to outsource with became overwhelmed, she started searching for an additional partner.
After a call from Goodwill Industrial Services, Powell decided to reach out and learn more about their assembly and kitting services. “We felt comfortable they would do a good job,” says Powell. “We went to their facility and they showed us some of the other jobs that they were working on, and explained their process and their quality checks. It seemed like it would be a good fit.”
Powell’s biggest concern when contacting a new vendor is ensuring that the job is done correctly. She worked with Goodwill’s team early on to ensure quality, and they were eager to find ways to adjust their process to meet the company’s needs. “We had a couple snags in the beginning,” she says, “with some caps that weren’t feeding in all the way for one of our diagnostic kits. But we worked through that with them, and they actually made a device in-house that solves the issues. It’s been running smoothly ever since.”
The process with Goodwill Industrial services has been seamless, Powell says. Products are delivered directly to the Goodwill facility for assembly. Her quality control department visits their facility once a week after a delivery has arrived to check and release materials to the Goodwill team. Using a twelve-week production schedule, Powell tells the Goodwill team how many of the kits they need to put together that week. After assembly, the Goodwill team delivers the completed kits to the Meridian Bioscience warehouse where they are again checked by the company’s quality assurance team. Once released, the products are stored in the warehouse until production requisitions them.
The quality of Goodwill’s work, Powell says, is very high. “They also work in a timely fashion,” she says. “They’re not late on the deliveries. It’s also just a friendly environment. They are all very willing to help in any way that they can.”
Are you a small business owner with an assembly or kitting job that you need handled? Come tour our facilities at Ohio Valley Goodwill Industrial Services.