How to Compare and Evaluate Fulfillment Services

GW Warehouse (2)If you’re a small business owner in the market for a fulfillment service to help take your business to the next level, here are some tips on how to compare and evaluate your choices:

Clearly Define Your Project

Before you begin your evaluation of possible fulfillment services, it’s important to put together a document which clearly states the needs of your project. This should include information about the product you would like to ship, the timeline for shipping, and whether or not the product will be delivered to the facility or if they will need to pick it up. Including a proposed budget or budget range may also help. You will be using this document to gather estimates from the fulfillment houses.

Cost and Location

Once you have your project needs outlined, start with the basics: cost and location. Is it important to you to partner with a fulfillment service near you to make communication easier? Or do you mind working with a partner out of state? If they have pricing structures listed on their website, you may be able to do initial cost comparisons, but it’s always a good idea to speak directly with a representative about the unique needs of your project. There may be special pricing or discounts which apply to your project, but you won’t know if you don’t ask.

Features and Specialties

Are you shipping very large, heavy, or valuable items? It may be worth looking at a fulfillment house with experience in packaging and shipping those types of items. Does your fulfillment house support job growth and opportunities in your region, or farm them out to a third party? Do their invoicing terms align with your financial model?

However large or small your fulfillment project, contact us at Ohio Valley Goodwill Industries. We can put you in touch with fulfillment specialists who can give you a project estimate or help you identify further resources to help your business succeed. See what some of our customers are saying, and then book a free tour of our facilities to meet our team!